{"id":76025,"date":"2024-08-25T17:25:30","date_gmt":"2024-08-25T17:25:30","guid":{"rendered":"https:\/\/heliumformen.com\/in\/?page_id=76025"},"modified":"2024-12-11T15:12:07","modified_gmt":"2024-12-11T15:12:07","slug":"cancellations-returns-and-exchange","status":"publish","type":"page","link":"https:\/\/heliumformen.com\/in\/cancellations-returns-and-exchange\/","title":{"rendered":"Cancellations, Returns and Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76025\" class=\"elementor elementor-76025\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3351f9d e-flex e-con-boxed e-con e-parent\" data-id=\"3351f9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b29112 elementor-widget elementor-widget-heading\" data-id=\"4b29112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations, Returns and Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b576df e-flex e-con-boxed e-con e-parent\" data-id=\"0b576df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-04e98ca e-con-full e-flex e-con e-child\" data-id=\"04e98ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a23a51f elementor-widget elementor-widget-heading\" data-id=\"a23a51f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25d03b0 elementor-widget elementor-widget-text-editor\" data-id=\"25d03b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use our contact us page to initiate order change or cancellation. Provide the order number.&nbsp;<\/p>\n<p><span style=\"background-color: var( --e-global-color-astglobalcolor5 ); color: var(--ast-global-color-3); font-style: inherit; font-weight: inherit; text-align: var(--text-align);\">Please expedite the request. Orders once shipped cannot be changed or cancelled.<\/span><\/p>\n<p><span style=\"background-color: var( --e-global-color-astglobalcolor5 ); color: var(--ast-global-color-3); font-style: inherit; font-weight: inherit; text-align: var(--text-align);\">A cancellation charge of Rs. 50 applies.&nbsp;<\/span><\/p><p><span style=\"background-color: var( --e-global-color-astglobalcolor5 ); color: var(--ast-global-color-3); font-style: inherit; font-weight: inherit; text-align: var(--text-align);\">If the product is returned undelivered, a charge of Rs. 200 will be applied.&nbsp;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14275e6 e-flex e-con-boxed e-con e-parent\" data-id=\"14275e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3223c33 elementor-widget elementor-widget-spacer\" data-id=\"3223c33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e67352 e-flex e-con-boxed e-con e-parent\" data-id=\"1e67352\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ff60f1 e-con-full e-flex e-con e-child\" data-id=\"6ff60f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5eb20a elementor-widget elementor-widget-heading\" data-id=\"c5eb20a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"returns\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d123c6a elementor-widget elementor-widget-text-editor\" data-id=\"d123c6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Helium products are not returnable.\u00a0<\/p><p>However, Helium will accept return or exchange if the product was broken or damaged during transit.<\/p><p>Steps to initiate return<br \/>1. Raise a request by writing to us from our contact us page with a subject line &#8220;Return Order #XXXXX&#8221;, and a brief description of why you wish to return the product. All requests should be received within 8 days of receipt of the product.\u00a0<br \/>2. We might ask for pictures of product being returned. <br \/>3. Once Confirmed, We will reply back with further instruction.<\/p><p>Helium does not cover the cost for return shipping.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f658f7a e-flex e-con-boxed e-con e-parent\" data-id=\"f658f7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2925b elementor-widget elementor-widget-spacer\" data-id=\"4e2925b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ce196e e-flex e-con-boxed e-con e-parent\" data-id=\"9ce196e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ff4b09 e-con-full e-flex e-con e-child\" data-id=\"4ff4b09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6b0386 elementor-widget elementor-widget-heading\" data-id=\"e6b0386\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"exchange\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ab8078 elementor-widget elementor-widget-text-editor\" data-id=\"6ab8078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To exchange your order please return products using the conditions and method above. Then, place a new order with your preferred items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24ae8ad e-flex e-con-boxed e-con e-parent\" data-id=\"24ae8ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22352ce elementor-widget elementor-widget-spacer\" data-id=\"22352ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellations, Returns and Exchanges Cancellations Use our contact us page to initiate order change or cancellation. Provide the order number.&nbsp; Please expedite the request. Orders once shipped cannot be changed or cancelled. A cancellation charge of Rs. 50 applies.&nbsp; If the product is returned undelivered, a charge of Rs. 200 will be applied.&nbsp; Returns Helium [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-76025","page","type-page","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/pages\/76025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/comments?post=76025"}],"version-history":[{"count":43,"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/pages\/76025\/revisions"}],"predecessor-version":[{"id":76506,"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/pages\/76025\/revisions\/76506"}],"wp:attachment":[{"href":"https:\/\/heliumformen.com\/in\/wp-json\/wp\/v2\/media?parent=76025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}