{"id":9,"date":"2024-07-28T02:44:18","date_gmt":"2024-07-28T02:44:18","guid":{"rendered":"https:\/\/heliumformen.com\/us\/?page_id=9"},"modified":"2024-08-25T17:51:43","modified_gmt":"2024-08-25T17:51:43","slug":"cancellations-returns-and-exchange","status":"publish","type":"page","link":"https:\/\/heliumformen.com\/us\/cancellations-returns-and-exchange\/","title":{"rendered":"Cancellations, Returns and Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99998a0 e-flex e-con-boxed e-con e-parent\" data-id=\"99998a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dedf45b elementor-widget elementor-widget-heading\" data-id=\"dedf45b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations, Returns and Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c53d346 e-flex e-con-boxed e-con e-parent\" data-id=\"c53d346\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-114db31 e-con-full e-flex e-con e-child\" data-id=\"114db31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9fcdf elementor-widget elementor-widget-heading\" data-id=\"2e9fcdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45a9c6f elementor-widget elementor-widget-text-editor\" data-id=\"45a9c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use our contact us page to initiate order change or cancellation. Provide the order number.\u00a0<\/p><p><span style=\"background-color: var( --e-global-color-astglobalcolor5 ); color: var(--ast-global-color-3); font-style: inherit; font-weight: inherit; text-align: var(--text-align);\">Please expedite the request. Orders once shipped cannot be changed or cancelled.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1a573c e-flex e-con-boxed e-con e-parent\" data-id=\"f1a573c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c26f6e1 elementor-widget elementor-widget-spacer\" data-id=\"c26f6e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcad7f0 e-flex e-con-boxed e-con e-parent\" data-id=\"bcad7f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9296ada e-con-full e-flex e-con e-child\" data-id=\"9296ada\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb28ac elementor-widget elementor-widget-heading\" data-id=\"4bb28ac\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"returns\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7de46f4 elementor-widget elementor-widget-text-editor\" data-id=\"7de46f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Helium will accept return or exchange request under the following conditions<br \/>1. The product was broken or damaged during transit<br \/>2. You are trying to return an unopened product.<\/p><p>Steps to initiate return<br \/>1. Raise a request by writing to us from our contact us page with a subject line &#8220;Return Order #XXXXX&#8221;, and a brief description of why you wish to return the product. <br \/>2. We might ask for pictures of product being returned. <br \/>3. Once Confirmed, We will reply back with further instruction.<\/p><p>Helium does not cover the cost for return shipping.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c8aade e-flex e-con-boxed e-con e-parent\" data-id=\"3c8aade\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fae21ee elementor-widget elementor-widget-spacer\" data-id=\"fae21ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c94d2b e-flex e-con-boxed e-con e-parent\" data-id=\"8c94d2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-483631d e-con-full e-flex e-con e-child\" data-id=\"483631d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84c99a8 elementor-widget elementor-widget-heading\" data-id=\"84c99a8\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"exchange\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4b0d6f elementor-widget elementor-widget-text-editor\" data-id=\"b4b0d6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To exchange your order please return your unwanted products using the method above and place a new order with your preferred items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6573ad e-flex e-con-boxed e-con e-parent\" data-id=\"e6573ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9be38 elementor-widget elementor-widget-spacer\" data-id=\"6d9be38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellations, Returns and Exchanges Cancellations Use our contact us page to initiate order change or cancellation. 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